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Bubbles Privacy Policy

This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help the Bubbles website ('Bubbles') work and to keep it safe (details below). In formal terms, https://www.lookupbubbles.com, acting itself and through its subsidiaries, is the 'data controller' of your personal information. This policy is effective 15th March, 2012.

Collection

Information posted on Bubbles is obviously publicly available. Our servers are located in the United Kingdom. Bubbles will hold and transmit your information in a safe, confidential and secure environment. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information within our servers. We collect and store the following personal information:

  • email address, physical contact information, and (depending on the service used) sometimes financial information;
  • computer sign-on data, statistics on page views, traffic to and from Bubbles and ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site)
  • other information, including users IP address and standard web log information.

Use

We use users' personal information to:

  • provide our services
  • resolve disputes and troubleshoot problems
  • encourage safe trading and enforce our policies
  • customise users' experience, measure interest in our services, and inform users about services and updates
  • communicate marketing and promotional offers to you
  • do other things for users as described when we collect the information.

Credit Card Payment

We do not store credit card details nor do we share customer details with any 3rd parties.

Disclosure

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety (for example, if you submit false contact details or impersonate another person, we may pass your personal information to any aggrieved third party, their agent or to any law enforcement agency). We may also share personal information with service providers who help with our business operations.

Cookies

We or our service providers may place "cookies" (a "cookie" is a small files placed on the hard drive of your computer) and 'web beacons' (a 'web beacon' is an electronic image, called a single-pixel or clear GIF placed in the web page code) on your computer when you visit portions of Bubbles. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session, for example, when you close your browser. We may use permanent or session cookies to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety. We offer certain features that are available only through the use of cookies. You can block our cookies by changing the settings on your browser, but doing so may prevent us from delivering certain services to you.

You may encounter cookies from third parties on certain pages of the site that we do not control. We sometimes work with service providers who may place cookies on your computer to collect anonymous information about how you use websites owned by Bubbles and its affiliates. This information allows them to help us customise our content and advertising. We do not allow these companies to collect any personal information about you using these cookies.

Using Information from Bubbles

You may use personal information gathered from Bubbles only to follow up with another user about a specific posting, not to send spam or collect personal information from someone who hasn't given explicit permission. A spam email includes UCE (unsolicited commercial emails promoting a commercial service or product), hoaxes (e.g. virus warnings), political advocacy, religious messages and chain letters.

Communications and email tools

You agree to receive marketing communications from us unless you tell us that you prefer not to receive such communications. If you don't wish to receive marketing communications from us, simply indicate your preference by following the directions provided with the communication.

You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our Terms & Conditions or Privacy Policy. We may automatically scan and manually filter messages sent via our communication tools for malicious activity or prohibited content, but we do not permanently store such messages. If you use our tools to send content to a friend, we don’t permanently store your friends’ addresses or use or disclose them for marketing purposes. To report spam from other users, please contact us at customerservices@lookupbubbles.com.

Access, Modification, and Deletion

You can see, modify or erase your personal information by reviewing your summary, post/submission (quest & bubbles), profile and preference pages. Contact us at customerservices@lookupbubbles.com to review any personal information we store that is not available via https://www.lookupbubbles.com. There may be a charge associated with such requests but these will not exceed the amounts permitted by law. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent rogue users from coming back.

Security

We use many tools to protect your personal information against unauthorised access and disclosure, but we cannot, regrettably, offer any guarantees.

General

We may update this policy at any time, with updates taking effect when you next post or 30 days after we post the updated policy on the site, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply. If you have any questions about this policy please contact us at customerservices@lookupbubbles.com

Last updated 25th July 2012

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